Privacy Policy

At Electrical Handyman Services, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and manage information when you visit our website or contact us.

Information We Collect

When you contact us through WhatsApp or by phone, we may collect your name, phone number and any details you share about the services you require.

We use this information to respond to enquiries, provide quotations and arrange our services.

Website Analytics

We use Umami Analytics to understand how visitors interact with our website. This includes tracking page visits and clicks on WhatsApp and phone contact buttons.

Umami does not use tracking cookies. Certain technical information is processed to generate website usage statistics and help us improve your browsing experience.

We do not use Umami to record WhatsApp conversations or phone calls.

Data Retention and Sharing

We retain enquiry information for up to 12 months, unless a longer period is required for legitimate business or legal purposes.

We do not sell your personal information. Certain information may be processed by third-party service providers used for website analytics and customer communications, or disclosed where required by law.